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1. About Us
1.1 “Synchronising” means Synchronising Ltd registered as a company in England and Wales under company number 14466434.
1.2 Below, we may refer to our registered company either as “Synchronising” or “Company”.
1.3 Our classes take place both in studio and online.
1.4 By purchasing a class credit aka Tokens, registering the account with the Company or participating in all and any services provided by Synchronising, you agree to adhere to terms and conditions of Synchronising. 
1.5 Synchronising reserves the right of updating the terms and conditions at the discretion of the company. The terms and conditions are always available for everyone on the website. 
1.6 “Terms and Conditions” refer to these terms and conditions written on this page. 
2. Registration
2.1 When registering an account with us either online, through our app, in person or any other medium, you will be provided with these terms and conditions. By completing your registration, or participating in any of our services, you agree to the terms and conditions provided to you, and you understand they might be updated from time to time. 
2.2 By registering an account with us, you become a “Client”. You might also be referred to as "Guest", or "Synchroniser". 
2.3 You are allowed to request a digital file copy of terms and conditions you agree to by contacting us on
Please note, by continuing using our services, you agree to any newest version of terms and conditions. You can contact us to receive a most up-to-date digital file copy of these terms and conditions at any time. 
2.4 Synchronising reserves the right to vary and revoke these Terms and Conditions from time to time which it may consider necessary or desirable for the regulation of the internal affairs of the Studios and/or the conduct of Clients. Any such changes will be published on the Website and, until revoked, are binding on Clients.
2.5 By registering as a client with us, you agree to provide truthful information within the registration form. These details include, but are not limited to your name, email address, phone number and emergency contact details. It is the responsibility of the Client to make sure all the information provided to the company is accurate and up to date. 
Upon registration, you will receive an email with a link to our Health Form. It is your responsibility to fill this form truthfully and in full. This form must be completed prior to your participation in any of our services.
2.6 By participating in any services provided by Synchronising, with or without completing the Health Form, the Client is responsible for all their health and safety. 
2.7 By registering as a client with the company, you agree you are in overall good health and have no reason why participating in our services might be damaging to your health and/or safety. 
2.8 Upon deletion of your account with Synchronising, you are no longer a client. 
2.9 Registration of an account with us abides you to the same terms and conditions regardless of a service you wish to participate in. This includes, but is not limited to Synchronise:MOVE, Synchronise:DANCE, :PRO SYNCHRONISING & PT. This includes online and studio classes, regular schedule and pop ups. Terms and Conditions abide all clients using our teacher training platform, Trials. 
2.10 The company reserves the right to terminate, suspend, expel or remove a client from the studio or class, either in person or online, terminate the Tokens or refuse to renew the Tokens of any Client whose conduct is or may be, in Synchronising's reasonable opinion, damaging to the character of the Company or amounts to a breach of these Terms and Conditions or where such expulsion is otherwise in the interests of another Client. Any Client so expelled or that has their Tokens terminated or suspended shall forfeit all privileges of access to any of our services, studios and classes and shall not be entitled to any refund.
2.11 No registered account can be shared with another person. Only the registered and named Client can use the registered account for any of our services. Sharing of accounts of any kind is unacceptable and might lead to expulsion from our services. 
3. Purchases
3.1 Subject to any statutory right of cancellation, payments for Tokens (also referred to as “Packages”, “Memberships” or “Credits / Class Credits”) are non-refundable unless otherwise stated in these Terms and Conditions. Services at Synchronising will be provided by the existing Synchronising Teachers. A Client shall not be entitled to any compensation, including without limitation a refund or a replacement class, where a specific Teacher is not provided.
3.2 Details of prices and services included in any of Tokens, memberships or credits are provided on the website. It is clients’ responsibility to make sure correct packs are purchased. 
3.3 The client may attend only classes and services for which they have paid for and according to the service they have purchased. 
3.4 The prices of any of our services are subject to change at any point. 
No purchases can be made in cash. All purchases must be completed through our website (, service corresponding apps, or personally in the studio.
3.5 You have 14 days from the day of purchase to cancel your packs or credits. If any part of the pack has been used by participating in any of our services, you are not entitled to any cancellation.  
3.6 Similarly to the accounts, only individuals who have purchased the Tokens, memberships or credits are entitled to use them. 
3.7 The company reserves the right of complimentary sessions, Tokens, memberships or credits under the absolute discretion of the Company. 
3.8 Purchases expire according to their terms communicated to the Client on the website. It is clients’ responsibility to keep track of any and all purchases, as well as expirations. 
3.9 Purchases can be made through our internal booking system, if so requested by the client. Only requests written through the registered email address will be considered and only if the client has saved their card details with us. All purchases made through our internal system and through communication with our company, will be clearly communicated via email. 
3.10 The Company is not responsible for any purchases created after the client’s loss of control of their email account or their Synchronising account. 
3.11 All services booked must be paid for in advance. There is no exception to this rule. Failure to pay for the services means the service is not booked. 
4. Limitation of Liability 
4.1 By registering an account with us or participating in any of our services, you agree that: 
  • Neither Synchronising, nor its employees or agents shall be liable for any loss, damage or theft of any property (including bicycles, valuables, phones, and other) belonging to, or brought onto or left outside any Synchronising premises by the Client or any guest of the Client. 
  • Neither Synchronising, nor its teachers, employees or agents shall be liable for any death, personal injury or illness occurring upon any Synchronising premises or online services,  as a result of the use of the facilities and/or equipment provided by Synchronising. These terms and conditions extend to both in-person and online services. 
  • It is the client’s responsibility to ensure that their physical and mental health is appropriate for participating in any of Synchronising’s services. It is also client’s responsibility to ensure that they correctly operate and use any equipment, facility or instruction provided by anyone at Synchronising. 
  • If the client is in any doubt at all, they must voice it to a staff member or teacher of Synchronising. This extends to their doubt of health, ability, use of equipment, participation, instruction of movement or use of the online services. 
  • Where loss or damage to property including vehicles, and/or their contents, brought onto Synchronising premises, injury, illness or death is caused by the negligence of Synchronising or its employees, agents, teachers or sub-contractors, Synchronising liability shall be limited to £500 (for any one incident). This extends to both in-person services and online services. 
5. Participation
5.1 It is the client’s responsibility to make sure they attend any of their booked services. 
5.2 Failure to attend any booked services may result in loss of token, cancellation fee charge specified in the membership details, or expulsion from the services. No refunds will be given for failure to attend to any booked services, both in-person and online. 
5.3 As mentioned in the terms above, failure to attend any booked services, in studio or online, results in loss of purchased token, and the client is not entitled to any cancellation or refund. 
5.4 We operate a 12hour cancellation policy for our Synchronising:LIVE training. Cancellations for any LIVE training made at least 12 hours in advance are “Early Cancellations”, and entitle the client to receive their credit back. Cancellations made 12 hours or less prior to the booked service are “Late Cancellations”, and no return of credit is applicable. 
5.5 We operate a 48 hour cancellation policy for our individual training, aka PT. Cancellations made at least 48 hours in advance entitle the client to receive their credit back. Cancellations made 48 hours or less prior to the booked service are “Late Cancellations”, and no return of credit is applicable. CONCIERGE PT services operate on 24 hour cancellation policy.
5.6 Services at Synchronising may involve intense exercise, dance and / or movement. The client agrees to familiarise themselves with what service they are fit to participate in. Clients can refer to information available on the website, as well as contacting the company at 
5.7 The client warrants that on each participation in any of the Synchronising services they are agreeing to terms and conditions set out by the company and are in appropriate physical and mental health to participate. The client also warrants that on each participation in any of the Synchronising service they know of no medical or other condition why the client might not be capable of engaging in any of the services. 
5.8 The client agrees that on each participation of any of Synchronising services they agree to the following statement: 
I am in overall good physical and mental health. I know of no reason why any of the Synchronising services would be harmful, detrimental or unfavourable to me. I am fully capable in engaging in the services provided by Synchronising. It is my responsibility to keep myself in good health before, during and after the services I participate in. I will not do anything that could be harmful or dangerous to myself or others prior, during or after Synchronising, and while I am present at the Synchronising premises.
5.9 The client agrees that if they believe they might need a medical assessment by a doctor or GP prior to participation in any of the Synchronising services, it is their responsibility to seek such assessment or advice at their own discretion. Synchronising is not responsible for any injury, illness or death caused by the negligence of health by the client. 
5.10 Clients shall not use Synchronising’s services if they are suffering from: low/high blood pressure, cardiac irregularities, any infectious or contagious illness, disease or other ailment or suffering from any ailment where there is a risk, however small, that such ailment may be detrimental to the health, safety, comfort or physical condition of the other Clients. If there is any doubt, Clients should consult their doctor and must notify Synchronising of any circumstances affecting their health which may be exacerbated through continued use of the services. 
5.11 The client is required to follow instructions of the teachers or any Synchronising staff member at all times. 
5.12 It is your responsibility as a client to wear appropriate attire to participate in Synchronising services. You must follow all instructions set out by the teacher in class regarding attire. 
5.13 If at any time during participation in any service, a client suffers any injury or illness (however minor), the client must immediately disclose this fact to the teacher or staff member while taking the class. Thereafter the client shall provide such further information relating to the injury or illness as the teacher may reasonably request. If the teacher has reason to believe that the client has any injury or illness which with any further participation would or could be a risk to the health and safety of the client, other clients participating in the class, staff, or any other person for the time being present, the teacher may require the client to stop all further participation or limit or restrict any further participation as the teacher considers necessary to avoid such risk. 
If further participation is stopped or limited or restricted, the client will not be entitled to any refund of any of the cost of the class or any other compensation, but Synchronising may (but is not obliged to) hold the cost of that class to the credit of the client and apply that credit to another class to be selected by the client (subject to availability).
5.14 Clients are required to wear a form of dress appropriate to a movement, dance or fitness class. 
5.15 No food or drink are allowed in class except for bottled water in a plastic or reusable container. 
5.16 It is your responsibility to contact Synchronising if you believe someone else took control of your account. Synchronising accepts no liability for such incidents. 
6. Other 
6.1 The times, place and teachers can change from time to time either in advance or last minute. The client will be notified of any change. All changes will be provided to the client at the time reasonably practicable. 
6.2 Clients must update their details, including changes to name, address, phone number, email or health conditions immediately.
6.3 Synchronising reserves the right of refusal of admission or participation in the services by anyone. 
6.4 By registering an account with Synchronising, you agree to receive marketing communications. 
6.5 The company will retain the information we hold on you as a client until we are instructed in writing via email to remove your details from our database. 
6.6 “Account” means any data we hold on you as a client in our system. This includes but is not limited to your personal details, payment details, credentials. 
6.7 By using our services or participating in our digital or social media, you agree to conduct yourself in an orderly and respectful manner. No form of discriminative or offensive behaviour is acceptable. 
7. Intellectual Property 
7.1 All content included on our website is the absolute property of Synchronising, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Synchronising, our affiliates or other relevant third parties. 
7.2 The structure of class, its format, idea, pillars, or any part of its name or identity are an intellectual property of Synchronising. 
Any attempt at copying, imitating or stealing our work will result in legal action. 
7.3 By participating in any of our services, you agree to not copy, imitate, or use any of our likeness for your personal use or gain. This extends to the teaching methods, philosophies, imagery, class names, or any other identifiable part of Synchronising. 
7.4 You may not reproduce any of the company’s likeness or services under any circumstances. 
7.5 Only accredited Synchronising Teachers are allowed to provide our services. All the services provided must be made aware to the company. No unauthorised teaching of any of the Synchronising’s methods is allowed, under no circumstances. 
8. Provision of Services 
8.1 Provision of Synchronising services shall commence only when full payment has been received and all terms and conditions are adhered to by the client. 
8.2 Provision of all of our services is subject to our terms and conditions. 
8.3 Synchronising takes no responsibility that any of our services will meet your expectations or will be of satisfactory quality, that it will be fit for any particular purpose. We make no guarantee of any specific results in relation to our services. 
8.4 Synchronising reserves the right to change any of its content or services at any point without providing a notice. 
8.5 The company agrees the services provided are “as is” or “as available.” We give no guarantee any service will be without any fault or defect.

8.6 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal. No Waiver In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
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